Privacy Policy

This Privacy Statement describes how your personal information is collected, used, shared, and safeguarded by Open Ocean Trading.

Registration:

To access some of Open Ocean Trading's web sites or services, you must first complete a registration form and/or create a user name and password. During registration you may be required to give contact information (such as name and email address). We only use this information to contact you about the services on our site in which you have expressed interest.

Open Ocean Trading is the sole owner of the information collected on all Open Ocean Trading websites. Open Ocean Trading may collect personally identifiable information from our users at several different points on our Web site.

Orders:

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and billing address) and in some cases provide financial information (such as a bank account or credit card number).

We only use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Uses of Information:

Open Ocean Trading uses the personally identifiable information you provide us to communicate with you in response to your inquiries, to provide the services you request, and to manage your account. Any personally identifiable information gathered by Open Ocean Trading will be used for internal purposes only. We will not disclose or divulge such data outside of Open Ocean Trading, other than to third party providers that assist us in providing such services. Open Ocean Trading does not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes.

Communications from the Site:

We may occasionally send you information on Open Ocean Trading products or services. Out of respect for your privacy, we present the option not to receive these types of communications. If you no longer wish to receive our informational and/or promotional communications, you may opt-out of receiving them by emailing us at the appropriate contact associated with each web site found in the contact section of this privacy statement below. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Service-Related Announcements:

We will send you service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance or there is a change in our fee structure, we will send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service:

Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile:

We store information that we collect through cookies, log files, and/or clear gifs to create a "profile" of your email and portfolio preferences within the site, enrollment form, or account settings. We may link your personally identifiable information to your web site actions, to information in the profile, in order to provide a more accurate understanding of the usage of our web sites.

Information Sharing and Disclosure:

Open Ocean Trading does not share aggregated demographic information with our partners and advertisers, in ways that directly identify you. Open Ocean Trading may use outside companies for certain services such as processing credit card purchases. In no case will these companies retain, share, store, or use your personal information for any other purpose. If you sign up for an Open Ocean Trading service provided by a third party under contract with us, we will share your name and the minimum information necessary for the third party to provide these services. Open Ocean Trading additionally will display aggregated information on its web sites, but at no time will we share or display individual account information.

Legal Disclaimer:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

Log Files:

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole. We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to help identify individual web site usage.

Cookies:

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Open Ocean Trading uses cookies on some of our websites. We may use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Some cookies contain the email address, site logon, or name provided by you when completing an email profile for that site. This information is used to populate an email address box, login box, or display your name when you login on the site, respectively. Where appropriate, some sites generate disclaimer/notice cookies to confirm that you have read and agreed to its terms of use. In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. This privacy statement covers the use of cookies by all Open Ocean Trading web sites and does not cover the use of cookies by any advertisers.

Clear Gifs (Web Beacons/Web Bugs/ Embedded Pixels):

In an effort to provide users with the most relevant web site content, we may also use embedded pixel technologies to help track site usage. These technologies are used on selected pages for the purposes of identifying unique user visits as opposed to aggregate hits. The site usage information collected by these technologies is associated with cookies and may provide data about site use by registered users of Open Ocean Trading web sites. This information is used to evaluate site content, navigability, and composition as well as page response rates. Any data linking the information gathered by clear gifs to a user's personally identifiable information is used for internal tracking purposes only. We will not disclose or divulge such data linkages outside of Open Ocean Trading. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

Links to Other Sites:

Open Ocean Trading's web sites may contain links to other sites that are not owned or controlled by Open Ocean Trading. Open Ocean Trading is not responsible for the privacy practices of non-Open Ocean Trading web sites linked to an Open Ocean Trading site. We encourage you to read the privacy statements of other linked web sites when you leave our web site. This privacy statement applies only to information collected by our own web sites.

Access to Personally Identifiable Information:

If your personally identifiable information changes, or if you no longer desire our service, you may update or deactivate it by contacting us at the contact information listed below.

Security:

Open Ocean Trading takes reasonable precautions to protect your personal information. The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes in this Privacy Statement:

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us:

Open Ocean Trading wants to demonstrate its commitment to your privacy. If you have any questions, concerns, or suggestions regarding our privacy policy, please refer to our contact page.

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